During the past week, we've told dozens of stories about people left in the dark and the heat.
We found another family's struggle as they wait for their power to come back on.
Goma Neopaney and her family have had no power, no water and no AC for the seventh straight day.
Most of the time from the early morning we'll get up and come out on the porch, and throughout the day we will stay here, with my kids here.
She's working half-days in order to come home to take care of her mother and children, particularly her son, Samiran.
Samiran is 10 years old and paralyzed. He needs an electric-powered feeding tube to stay alive.
The family migrated from Nepal two years ago, after spending 19 years in refugee camps.
Even though cooling centers have offered help, Goma prefers to stay home because her son's wheelchair, medications and IV are too much to move elsewhere.
"We have a lot of people from the refugee office help," Neopaney said. "They take the kids to the center and feed them pizza."
So many people have been without power or water since last Friday evening, but that doesn't stop some from helping others.
Neighbors and family friends, some with power, some without are helping as they can.
Diana Martin works with refugee families and has been without electricity herself.
"This heat and the lack of power has brought out the best in people and brought out the worst in people," Martin said. "This is the time where you can step out of your comfort zone and help others because they desperately need it."
Despite their situation, the Neopaneys, like so many others hope the lights come back on as promised no later than Saturday.