Revenue Secretary Nick Jordan says problems with a new computer system that delayed Kansas vehicle and title registrations have been resolved.
Kansas is implementing a new system that will merge vehicle registrations and titles and eventually link to driver's license records. Jordan says the issues that caused the system to bog down Monday and Tuesday were related to routine maintenance performed Sunday night.
The continued frustration for viewers prompted Eyewitness News to file an open records request. We hope to find out the details and guarantees in the state's contract with vendor 3M. We'll keep you posted.
The Division of Vehicles says it worked with 3M to fix the problems and restore service. 3M is supplying the new $40 million system.
Problems with the system have caused delays, long lines and the closing of vehicle registration stations.
Officials say while things are improving, it's still best to register vehicles online to avoid delays.
The Department of Revenue says they will grant the following grace periods because of the delay at tag offices:
* Vehicle tag which expired April 30 (last names starting with C and D) will be granted a grace period through May 31
* Vehicle tags which expire May 31 (last names starting with E, F or G) will be granted a grace period through Jun 29
* For 30-Day Permits, the old cardboard style 30-day permits can be displayed on vehicles through June 29
* For 30-day permits that will expire between May 1 and May 31, there will be a grace period through June 29.
