Emergency officials in Botetourt County are brainstorming ways to better serve the community.

The county's board of supervisors held a meeting Thursday.

It gave the public the chance to voice opinions and concerns on emergency services.

According to officials, the county brought in an outside agency to assess the departments.

One of the volunteer fire chiefs said the public can rest assured it's getting great service but said there's always room for improvements.

"They bring a report back of what's needed in Botetourt County," said Chief Scott Paderick with the Troutville Volunteer Fire Department. "I mean from everything of apparatus to training. But what are the needs of Botetourt County? That's what this is about."

Paderick said the last time they had an assessment done was in 2008.

There are about 300 volunteer and 45 paid firefighters currently serving in Botetourt County.