A Family in Henry County is wondering why they weren't notified sooner after their loved one died in an accident last weekend.
Virginia State Police say Kim Hopkins died Saturday when his motorcycle hit another driver.
Family members say they didn't find out he had died until Monday after they tried filing a missing persons report.
Today they visited the hospital in North Carolina to find out what caused the delay.
State Police tell us they didn't find out his name until Monday as well.
The process police take to notify next of kin after a deadly accident is more detailed than looking at someone's driver's license or ID card.
Police have to know who you're next blood relative is and how to contact them.
The process can be much quicker for police if you do one thing in advance. It's something we were told as kids but few of us actually did - include an identification card in our wallet.
It's an Emergency Medical Identification Card. This one was free and easily found, and filled out online.
It includes your contact info, blood type, emergency contacts, and doctor's info.
One small piece of paper can make it easy for police to let your family know when you need help.
But do we think to carry them with us?
"No sir, I don't," said LaDonna Wade.
"No, I don't," said Gale Allen.
So who would police call to let them know if you were found unresponsive or in the hospital?
"Probably a friend, family member, maybe my son, he's in Lynchburg. It would be too far away," Wade said.
"I guess my parents, husband, boyfriend, whoever was close," Allen said.
But how do police find that information without an emergency medical I-D?
Danville Police Lieutenant Mike Wallace explains the protocol for this department.
"That is easy if you know who to call. In our situation with our local hospital, yeah it's fairly easy to know who to call," said Lt. Mike Wallace with the Danville Police Department. "Now if they've been Life flighted out that can be a little more difficult. You have to be a little more diligent with getting those answers."
In Danville an officer is assigned to notify a family member of a death. The officer stays in contact with the hospital if the person is in serious condition.
In some instances officers look at Facebook, notes in the car, or look at a wallet to find more about the person.
To keep the process short, remember this.
"Photo ID, some type of identification including your address is helpful. You don't ever know when a crash will take place. You hope that it never happens," Wallace said.