RICHMOND, Va. (AP) -- A massive failure of servers at the state's centralized information technology superagency has left several state agencies unable to do their work.
At least two dozen agencies are affected by the Wednesday night crash at the problem-plagued Virginia Information Technologies Agency.
The state's chief information officer, Sam Nixon, said the agencies most acutely affected are the Department of Motor Vehicles and the Department of Taxation.
A failure in a primary data storage center in Chester on Wednesday afternoon left DMV unable to process drivers' licenses at its 74 locations statewide.
Nixon says it will take an all-nighter to replace the failed memory cards and restore the system. Full function may not be restored until Monday.
Here is more information from the Department of Motor Vehicles:
RICHMOND - Due to a statewide computer system problem, the Virginia Department of Motor Vehicles is currently unable to process driver's license transactions inside its 74 customer service centers in Virginia. Customers who can renew licenses through another service option are encouraged to go online at www.dmvNOW.com, or use the automated telephone service at 1-888-337-4782. The Virginia Information Technologies Agency (VITA) is working to resolve the server problem that is affecting 24 different state agencies including the Alcoholic Beverage Control, Virginia Employment Commission, Virginia Department of Emergency Management and Virginia Department of Transportation. VITA has not reported a recovery time.
At DMV, all other types of transactions, including vehicle decals and titles, transcripts, etc. are being processed normally.
