Fiber cut affects some Verizon service

(Charles Krupa | AP)
Published: Feb. 2, 2023 at 1:59 PM EST
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ROANOKE, Va. (WDBJ) - A fiber cut Thursday led to an interruption in Verizon service for some customers in southwest Virginia, according to the company.

As of 4:30 p.m., the company says, “Our engineers have been working hard to identify the issues and restore service this afternoon. As of 4p ET, engineers have restored many of the sites, and work continues to bring the reminder back online as soon as possible. Customers along I-77 from Fort Chiswell to Lambsburg remain most impacted at this time.”

Until service is fully restored, impacted customers are urged to enable wifi calling to ensure they are able to make and receive calls.