ROANOKE, Va. (WDBJ7) You get a phone call and you pick it up because it looks like a familiar number.
“What they're able to say to you when they talk to you, it's very, very legitimate,” said Julie Wheeler, president of the Better Business Bureau serving western Virginia.
But in actuality, it's just another scam artist trying to get one over on you. Technology has enabled scammers to spoof numbers that look like they could be a cell phone number. So what you've got to do is make sure you're listening for red flags.
“Maybe you've won a trip, maybe they want to help you get a new credit card. Any variety of things and they're just taking advantage of you thinking you need to answer your phone,” Julie said.
Also, if the caller's asking for money up front that's a huge red flag.
But if you just aren't sure if the call's legitimate. Here's what you need to do.
“Get a number where you can call them back, get the name of the organization, and then you find an alternate way to reach out to that organization or that company. Don't just call that number. See if you can use an alternate number. The thing is for you to validate it outside of what information is provided to you. It's very, very important. Because if you call the number back blindly and provide them whatever information they want. The chances are you're going to be victimized,” Julie said.