Valley Metro extends temporary fare-free service through May

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ROANOKE, Va. (WDBJ7)- Valley Metro has announced it will temporarily offer free fare, but asks passengers to adhere to a few rules.

Through at least May 31, Valley Metro will suspend fare collections on all transit services in response to the COVID-19 pandemic.

The free fare was set to end May 8, but has been extended a week.

During this time, passengers are asked to practice social distancing and observe the following:

  • Only travel for essential needs.
  • Limit interaction with the bus operator, with the exception being in case of emergency.
  • No extended rides on one transit route will be permitted. Valley Metro staff will be closely monitoring each transit bus in order to maintain a safe environment.

Seven-day and 31-day VPASS holders will be able to exchange their valid/active transit bus pass for a new pass. Seven-day and 31-day VPASS holders receiving a new pass should not activate the new pass until after the fare-free service period has expired.

For questions or concerns, call Valley Metro at 540-982-2222. Staff will also be available to help at the Campbell Court Transfer Center.

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